Shipping Policy

How long can I receive the items I ordered?

We need 1 to 2 business days to process the order. The shipping may be delayed for some objective or uncontrolled reasons. We will notify our customers ahead of delays.


We ship to most countries around the world as below showed.

Countries Order Total Shipping Rate Carrier Estimated delivery time
United States
 0-$19.99 9.99
UPS
7-12 days
Above $19.99 Free
Canada
 0-$19.99 9.99
Canada Post
10-15 days
Above $19.99 Free
Australia
 0-$19.99 9.99
AusPost
7-14 days
Above $19.99 Free
New Zealand
 0-$19.99 9.99
UPS
3-10 days
Above $19.99 Free
Russia
 0-$19.99 9.99
UPS
10-16 days
Above $19.99 Free
Mexico
 0-$19.99 9.99
/
10-20 days
Above $19.99 Free
Britain
 0-$19.99 9.99
Royal Mail/DHL
8-10 days
Above $19.99 Free
Germany
Austria
Belgium
Netherlands
Luxembourg
 0-$39.99 12.99
DHL
7-8 days
Above $39.99 Free
France
Italy
Spain
Czech Republic
Poland
Denmark
Hungary
Ireland
Portugal
Mauritania
Finland
Slovenia
Slovakia
Croatia
Lithuania
Estonia
Latvia
Romania
Greece
Bulgaria
 0-$39.99 19.99
DHL/UPS
7-8 days
$39.99-$99.99 9.99
Above $99.99 Free

Sales & Use Tax

1.What is Sales & Use Tax?

Sales & Use Tax (“Sales Tax”) will be charged by applicable US states to customers who purchase from us. We are required by law to collect Sales Tax in those states. You will see the Sales Tax applied to your order once you confirm your shipping details and proceed to checkout.

2.How is Sales & Use Tax calculated?

Sales Tax is calculated on the net total merchandise value after all applicable discounts have been applied. Total taxes may also include taxes charged on the delivery and shipping fees (if taxable in your state).

Sales Tax charged on your order will be displayed at the checkout stage.

3.Will Sales & Use Tax be refundable?

In case of returns and/or refunds, the appropriate Sales Tax will also be refunded.

 

If we still haven't answered your question, please contact us:

Email us: support@thegirlglow.com